Effective Date: March 1, 2026 · Last Updated: March 15, 2026
DGSeniors is a senior driver safety program provided by DriveGuardians (Palo Alto, CA). The $38/month program fee covers software access, AI driving score, incident detection, video clips, monthly reports, family app access, and conversation guides. The dashcam hardware is purchased separately.
The account must be created by an adult aged 18 or older. You are responsible for ensuring the dashcam is installed only in vehicles where you have authorization to install monitoring equipment. We strongly recommend that the senior driver be informed about and consent to the program.
Monthly billing with no minimum term. Cancel anytime by emailing DGSeniors@DriveGuardians.com or calling (878) 888-2811. Cancellation takes effect at end of current billing period. Monthly fees are non-refundable once the period has started.
The AI dashcam is a separate one-time hardware purchase and is not included in the $38/month program fee. Shipping is calculated at checkout via USPS Priority Mail. Hardware and subscription are billed as separate transactions.
You may return the dashcam for 50% of the original hardware purchase price (excluding shipping) if all of the following are met:
To qualify, the returned dashcam must be in resalable condition:
We inspect returned hardware within 5 business days of receipt. If the unit passes, the 50% refund is issued to the original payment method within 7 business days. If the unit does not meet resalable condition, we will notify you with photographs and an explanation. Partial refunds may be offered at our discretion for hardware that is functional but cosmetically impaired.
You may pass the dashcam to another family instead of returning it. The new family must sign up for DGSeniors independently. Passed hardware is not eligible for a refund — you are responsible for ensuring it is in working condition before transfer.
The dashcam is designed for easy self-installation via the vehicle's OBD-II port. No tools required — most setups complete in under 10 minutes. Instructions are included in the box.
Upon request, DGSeniors can connect you with vetted local installers. This is a referral only. DGSeniors is not a party to any agreement between you and an installer. The installer sets their own fees and is independently responsible for their work. DGSeniors does not guarantee installer availability, pricing, or workmanship. Installation is at your own cost. All disputes are between you and the installer directly.
The AI dashcam uses facial recognition to match the driver's identity with AI-detected driving behaviors. This constitutes biometric data collection under applicable state laws. By activating the program you consent to this use as described in the Privacy Policy.
Biometric privacy laws are rapidly evolving across the United States. It is your responsibility — not DGSeniors' — to monitor and comply with applicable biometric privacy law in your jurisdiction, now and in the future. DGSeniors' obligation is limited to disclosures current as of your sign-up date. Rights that cannot be contractually waived, including the Illinois BIPA private right of action, are preserved.
Illinois (BIPA): A separate written consent form is required before facial recognition activates. This will be provided at sign-up.
Texas, Colorado, Oregon, California, Washington: A Biometric Data Acknowledgment is required at sign-up before facial recognition activates.
You may opt out of facial recognition at any time by emailing DGSeniors@DriveGuardians.com. Driving monitoring continues without driver-identity matching.
⚠️ DGSeniors is a safety monitoring tool, not a guarantee of safe driving or accident prevention. You remain responsible for the senior driver's safety and for any decisions regarding their continued driving.
📋 This is general information, not legal advice. If you have specific concerns about liability related to an older driver in your family, consult a licensed attorney in your state. Laws on negligent entrustment and family liability vary by jurisdiction. The information provided by DGSeniors is intended to help families understand the importance of proactive action — not to substitute for professional legal guidance.
DGSeniors' liability for any claim is limited to fees paid in the three months preceding the claim. We are not liable for accidents, injuries, or legal consequences arising from any driver's behavior regardless of whether DGSeniors was in use.